Careers

We are seeking a talented and ambitious professional with expert level in B2B software integration, communication, presentation and project management skills to join our growing team. In this role, your responsibilities will be:

Responsibilities

• Responsible for new customer integration implementation of the EqualLevel eCommerce Solution in varying degrees of complexity.
• Establish solution implementation project plans with milestones and track to completion.
• Engage with customers to capture customer requirements and business processes.
• Configure proprietary EqualLevel Marketplace solutions to customer requirements and specifications.
• Coordinate with the Product Integration team to establish connections to external systems.
• Coordinate with the Product Management team on customer change requests, including bug fixes, implementation productivity enhancement, and new feature requests.
• Coordinate with the Supplier Enablement team to ensure a customer’s contracted vendors are established at their highest eCommerce capability.
• Develop customer facing user’s guides and videos.
• Support the Sales team on solution demonstration and presentation to prospective customers.
• Escalate critical customer requests and issues to the EqualLevel leadership group.
• Contribute towards the continuous process improvement effort to optimize solution delivery.

Requirements

• 4+ years of experience as a software implementation project manager.
• 2+ years of experience in eCommerce punchout site integration experience using cXML, EDI, and/or OCI standards.
• In depth knowledge of SaaS model delivery.
• Experience in the eCommerce software industry.
• Exceptional analytical and critical thinking skills. Ability to take on a task and formulate a plan of approach.
• Ability to work on multiple implementation projects concurrently.
• Ability to establish implementation project plan and track to closure.
• Ability to thoroughly document and produce work products.
• Proficient with Google Apps and/or MS Office suite.
• Excellent verbal and written communication skills to be able to interface with customers directly
• Bachelor’s degree with major in Computer Science, Engineering, or Business Administration, or related fields.
• Exceptional analytical and critical thinking skills. Ability to take on a task, formulate a plan of approach, and deliver a complete result.

Nice to have.

• ERP (SAP, Oracle, Tyler, Frontline, NetSuite, etc.) integration experience.
• Understanding of Software Development Life Cycle (SDLC) or Agile methodology.
• Understanding of Procurement Life Cycle.
• Experience with Atlassian JIRA and Confluence or a similar tool.

Send your resume to: info@equallevel.com

We are seeking a talented and ambitious professional with expert level in B2B software integration, communication, presentation and project management skills to join our growing team. In this role, your responsibilities will be:

Responsibilities

• Responsible for all new customer integration implementation projects of the EqualLevel eCommerce Solution in varying degrees of complexity.
• Manage a team of solution implementation managers to deliver on new implementation projects.
• Establish solution implementation project plans with milestones and track to completion.
• Engage with customers to capture customer’s business requirements and processes.
• Configure proprietary EqualLevel Marketplace solutions to customer requirements and specifications.
• Coordinate with the Product Integration team to establish connections to external systems.
• Coordinate with the Product Management team on customer change requests, including bug fixes, implementation productivity enhancement, and new feature requests.
• Coordinate with the Supplier Enablement team to ensure a customer’s contracted vendors are established at their highest eCommerce capability.
• Support the Sales team on solution demonstration and presentation to prospective customers.
• Contribute towards the continuous process improvement effort to optimize solution delivery.

Requirements

• 5+ years of experience as a software implementation project manager.
• 3+ years of experience in eCommerce punchout site integration experience using cXML, EDI, and/or OCI standards.
• ERP (SAP, Oracle, Tyler, Frontline, NetSuite, etc.) integration experience.
• In depth knowledge of SaaS model delivery.
• Experience in the eCommerce software industry.
• Exceptional analytical and critical thinking skills. Ability to take on a task and formulate a plan of approach.
• Ability to work on multiple implementation projects concurrently.
• Ability to establish implementation project plans and track to closure.
• Ability to thoroughly document and produce work products.
• Proficient with Google Apps and/or MS Office suite.
• Excellent verbal and written communication skills to be able to interface with customers directly
• Bachelor’s degree with major in Computer Science, Engineering, or Business Administration, or related fields.
• Exceptional analytical and critical thinking skills. Ability to take on a task, formulate a plan of approach, and deliver a complete result.

Nice to have

• Understanding of Software Development Life Cycle (SDLC) or Agile methodology.
• Understanding of Procurement Life Cycle.
• Experience with Atlassian JIRA and Confluence or a similar tool.

We are seeking a talented and ambitious professional with expert level in B2B software integration, communication, presentation and project management skills to join our growing team. In this role, your responsibilities will be:

Responsibilities

• Responsible for providing and managing customer support to the EqualLevel eCommerce Solution customers.
• Manage a team of Customer Support Specialists to address customer reported incidents and requests.
• Act as an escalation point for customer requests and issues for the customer support specialists,
• Define and review KPIs to manage capacity planning and ensure proper resources to deliver exceptional support experience to customers.
• Enhance and refine customer support processes and tools for continuous improvement of overall customer experience.
• Build relationships with customers to continually delight them with a positive, customer-centric attitude.
• Work with customers to ensure they are leveraging EqualLevel solutions effectively and finding value in our services.
• Become an expert in EqualLevel solutions and educate customers on the use.
• Coordinate with the Product Integration team to maintain connections to external systems.
• Coordinate with the Product Management team on customer change requests, including bug fixes, implementation productivity enhancement, and new feature requests.
• Coordinate with the Supplier Enablement team to ensure a customer’s contracted vendors are established at their highest eCommerce capability.
• Support the Sales team on solution demonstration and presentation to prospective customers.
• Contribute towards the continuous process improvement effort to optimize solution delivery.

Requirements

• 4+ years of experience as a technical support manager.
• 2+ years of experience in SaaS support experience.
• ERP (SAP, Oracle, Tyler, Frontline, NetSuite, etc.) and/or eCommerce software support experience.
• In depth knowledge in SaaS model delivery.
• Exceptional analytical and critical thinking skills. Ability to take on a task and formulate a plan of approach.
• Ability to work on multiple implementation projects concurrently.
• Ability to establish implementation project plan and track to closure.
• Ability to thoroughly document and produce work products.
• Proficient with Google Apps and/or MS Office suite.
• Excellent verbal and written communication skills to be able to interface with customers directly
• Bachelor’s degree with major in Computer Science, Engineering, or Business Administration, or related fields.
• Exceptional analytical and critical thinking skills. Ability to take on a task, formulate a plan of approach, and deliver a complete result.

Nice to have

• Understanding of Software Development Life Cycle (SDLC) or Agile methodology.
• Understanding of Procurement Life Cycle.
• Experience with Atlassian JIRA and Confluence or a similar tool.

Position Overview:

EqualLevel is seeking a revenue-centric Demand Generation Marketing Manager to help us drive quality leads to meet pipeline and ARR goals. In this role, you’ll be responsible for planning, implementing and executing integrated marketing campaigns through multiple channels, driving engagement and generating qualified leads.

Core Job Responsibilities:

• Develop strategic, creative multi-channel campaigns that accelerate revenue growth, lead generation and brand awareness.
• Determine the appropriate mix of campaign elements, including email, social, direct mail, webinars, virtual events and content syndication to deliver pipeline goals.
• Leverage FreshCRM to create email nurture programs, segmented lists and campaign assets including emails, landing pages and forms.
• Develop, manage and refine persona-based, lead nurturing programs to turn prospects into qualified leads.
• Conceptualize and create educational product and solution content for a variety of personas
• Manage campaign calendar, communicate with sales on upcoming demand gen activities and report on campaign performance using FreshCRM.
• Communicate value proposition and provide sales support and tools, including delivering solution demonstrations
• Travel and participation in tradeshows may be required once determined to be safe to travel.

Qualifications:

• Bachelor’s Degree
• 3+ years of B2B marketing experience
• Experience in creating and executing integrated campaigns
• Effective project management skills and ability to use data to guide decision-making
• Hard-working self-starter with the ability to manage multiple projects at the same time in a fast-paced environment

Send your resume to: info@equallevel.com

Responsibilities:

• Contribute to the architecture and evolution of the EqualLevel platform
• Work in an agile environment where quick iterations and good feedback are a way of life
• Continually look for opportunities to improve our platform, process and business
• Find creative and elegant solutions to complex problems

Requirements:

• 2+ years experience with Ruby on Rails
• Full-stack web development expertise (Javascript, CSS, HTML, Rails, PostgreSQL)
• Bachelor’s degree in Computer Science or other equivalent degrees
• Experience with Ruby testing frameworks (Minitest, RSpec, etc)
• Very comfortable navigating Unix/Linux systems via terminal
• Understand the HTTP request/response cycle
• Excellent verbal and written communication skills
• Strong mentoring skills to help other engineers grow

Bonus:

• Experience with Node.js, EventMachine, Twisted
• Experience with Sphinx, Elasticsearch, Lucene
• Experience with Amazon Web Services (AWS)
• An active GitHub account
• Familiarity with microservices architecture

Location: Headquarters in Rockville, MD

Compensation: Competitive salary with excellent benefits

Send your resume and CV to: info@equallevel.com

Responsibilities

• Develop test plans and test cases to validate requirements and specifications
• Establish and maintain traceability between requirements, design specifications, and test cases
• Identify, analyze, and communicate any defects discovered during testing
• Coordinate User Acceptance Testing and obtain customer acceptance
• Manage a team of part-time QA engineers
• Work in an agile environment where quick iterations and good feedback are a way of life
• Continually look for opportunities to improve our platform, process, and business

Requirements

• 2+ years experience with Software QA
• Experience creating detailed test plans
• Experience with Jira or a similar tool
• Excellent verbal and written communication skills
• In addition to a very competitive salary, we offer stock options, excellent company-paid health benefits, a progressive and generous PTO policy as well as and a successful startup environment that allows for creativity and a chance to have fun at work.

Send your resume and CV to: info@equallevel.com

Overview

We are experiencing strong growth and expanding our sales team. We are looking for an experienced Account Executive to join our US Public Sector sales team. This person will be responsible to manage and grow named prospect targets primarily within the K-12 and Cities/Counties segments. This position ideally is based in Southern California.

Job Summary

The position includes:

• Manage the entire software sales life cycle from, lead generation, pipeline building, forecasting and closing net new accounts for approximately 200 named prospects.
• Build out an account penetration model that encourages multi-angle access into key targets
• Provide proactive thought leadership to target prospects
• Collaborate with EqualLevel marketing department on lead generation activities within the overall marketing framework
• Develop and deliver proactive sales proposals
• Maintain an opportunity pipeline that is 3-5x’s the current year’s revenue target
• Work independently as well as collaboratively with pre-sales, marketing, and company executives to systematically develop sales opportunities
• Be able to demonstrate solution value, key features, and fit with the customer’s business at many levels (CXO, Finance & Accounting, IT, end-users)
• Develop and maintain excellent on-going internal and external partnerships in order to communicate and drive customer requirements into the business unit product plans.
• Manage relationships with customers at all levels – enable parallel top-down sales through executive relationships and bottoms up sales through teams.

Experience:

A minimum of 3 years of successful enterprise software sales, in either P2P, Sourcing, ERP, CRM, or eCommerce space is desired. Experience selling to K-12 and the Public Sector a plus.

The candidate should be able to demonstrate a successful career with extensive direct sales and business development experience and should be able to provide direct references that can attest to the acclaimed experience.

In lieu of Sales experience, ideal candidate can also come from either K-12 or Public Agency service.

Job details:

Benefits:

• Expense Reimbursement
• 401(k)
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Health savings account
• Vision insurance