FAQs

EqualLevel works with public sector groups all the time, providing them with a variety of solutions for their digital procurement needs.

Below are some of the common questions asked by our customers during the process.

EQUALLEVEL MARKETPLACE

The EqualLevel Marketplace is a multi-vendor marketplace that saves users time and money. Suppliers from various categories are set up to transact electronically through the marketplace which allows buyers to shop from them in a single platform. The buyer can search supplier catalogs from within the marketplace and also “punch out” to a supplier’s ecommerce platform for their procurement needs.

There are two paths that lead to a supplier being set up in the marketplace:

  1. New EqualLevel customer requests them as part of initial marketplace setup
  2. Existing customer requests them through the EqualLevel Network

After a supplier is requested through one of those methods, they will be invited to join the EqualLevel Network where they can submit PunchOut and order delivery credentials. Upon receiving the credentials through the Network, the EqualLevel supplier enablement team will configure them in the customer marketplace.

This process can vary from 2-4 weeks, depending on the resources and capabilities of the supplier.

INSTANTCONNECT

InstantConnect is a new program introduced in 2020 and focused on suppliers in the K-12 Education market. The program is designed to offer EqualLevel customers a robust group of suppliers who can be set up in their marketplace within 48 hours of being requested.

We wanted to create a streamlined enablement process that provides our customers with an exceptional out-of-the-box shopping experience. We also wanted to create a level playing field with both small and large suppliers.

We have independent and district schools around the continental United States. They range from the small, a few hundred, to the large, hundreds of thousands. All come to EqualLevel with the same goal: to provide solutions for their procurement issues.

No.

The following are required for InstantConnect:

  • Have a PunchOut capable site with contract pricing (e.g. Cooperative, GPO) at the national or local level.
  • Agree to be set up regardless of the size of the district making the request.
  • Have the ability to receive electronic orders for the initial set up via email or cXML.

While we don’t have strict requirements for data quality, we do recommend adhering to our published list of best practices which can be found here.

Our InstantConnect partners will be highlighted on our website on the EqualLevel Partners page and will be suggested to all new customers during initial marketplace setup. Partners will also receive a core client list.

Yes. We need the following:

  • Company logo
  • Company overview – 550-character limit
  • Coop/GPO contract details – Cooperative or GPO, Contract Name, Number, Start and End dates
  • PunchOut and order delivery credentials
  • EqualLevel GO vendors just need to provide one catalog to be designated for new Connections
  • Designated POC(s) for enablement and customer support after go-live

Yes. We will notify the main contact identified during InstantConnect on-boarding.

Here are some ways your company can be added:

  1. During the initial marketplace setup for a new EqualLevel customer, we will recommend InstantConnect suppliers to our customer. If the buyer agrees to have your company included, we will set up the credentials or catalog provided to us in their marketplace so they can begin shopping.
  2. An existing EqualLevel customer will submit a New Supplier Request for your company through our Network. All InstantConnect suppliers will be identified on the Network so buyers are aware that they can be set up quickly. Once the request is submitted, our enablement team will use the credentials or catalog provided by your company to complete the setup.
  3. EqualLevel will provide InstantConnect Suppliers with a core customer list to give the opportunity to proactively reach out to customers

In all of the above cases, your company will be notified of the new setup so you will be prepared to receive live orders.

You can speak with EqualLevel about joining InstantConnect by contacting us at suppliers@equallevel.com.

If you would like to learn more about the program, you can schedule a demo here.

PUNCHOUT CAPABILITY

Yes, a PunchOut-enabled commerce site is required to join the program. This will ensure the best possible shopping experience for our customers.

Then you are all set. Your technical team simply needs to provide EqualLevel with your PunchOut credentials at no cost to you.

No problem. EqualLevel can set up an EqualLevel GO Store that is PunchOut capable. You can also pursue a PunchOut site through a third party provider.

EqualLevel GO is a simple, cost-effective PunchOut-commerce solution. Items provided in a spreadsheet format can be presented in a GO Store with PunchOut functionality. Suppliers can offer an online PunchOut storefront, with images, to customers for any eProcurement environment – beyond the EqualLevel Marketplace.

EqualLevel GO offers a number of additional options to suppliers through the GO App Store – such as configurable items, tiered pricing, as well as back end technology capabilities for automating processes such as scheduled catalog updates, order confirmation and invoicing.

Yes. Setting up a GO Catalog PunchOut with EqualLevel costs as little as $2,100 per year which includes unlimited connections to EqualLevel Marketplaces. It also works as a low cost strategy for you to service smaller buyers.

You can schedule a demo here , where we can show you the shopping experience GO provides, as well as some of the admin tools available.

No.

Have more questions?

LET EQUALLEVEL KNOW

Whether it is becoming an IntsantConnect partner, setting up a new Marketplace, or discussing the punchout capabilities of your current contracts, EqualLevel can give your team the guidance and support for your business or school procurement needs.