B2B eCommerce Enablement Manager

EqualLevel is seeking a talented and ambitious professional with
expert level in communication, presentation, and project management skills to
join our growing team as a Supplier Enablement Manager. In this role, your
responsibilities will be:

Responsibilities

  • Own and manage supplier (sell) side activities and processes of the EqualLevel proprietary marketplace solution.
  • Coordinate with Solution Managers to enable suppliers per the marketplace implementation project timeline.
  • Communicate with buy-side customers to determine which suppliers to enable and develop a wave plan.
  • Assess supplier’s eCommerce capability and optimize its presence on the marketplace
  • Actively market EqualLevel GO platform to suppliers who can benefit from highest level of eCommerce capability.
  • Provide supplier support for content and catalog creation, transmission, ingestion/validation, publishing, and maintenance.
  • Guide suppliers through supplier registration, test connectivity, import catalogs, and punch-out site buildout
  • Facilitate inbound and outbound document testing and troubleshoot any issues that may arise.
  • Facilitate and train supplier point of contacts to ensure accurate catalog information is provided and transmitted
  • Escalate and execute follow-up requirements related to any internal/external activity that interrupts established timetables
  • Maintain optimal search capability and marketplace availability of existing supplier base
  • Proactively manage a large base of suppliers, many of whom have their own organizational complexities
  • Identify and create business process change requests to streamline supplier enablement methods
  • Develop user guides and videos for supplier side users
  • Work in an agile environment where quick iterations and good feedback are a way of life
  • Continually look for opportunities to improve our platform, process and business

Requirements

  • 4+ years of experience in eCommerce software industry
  • 2+ years of experience in eCommerce punchout site integration experience using cXML, EDI, and/or OCI standards.
  • 2+ years of related experience that may include Catalog or category analysis, supplier enablement, merchandising analysis, systems implementation, supply chain, or procurement.
  • ERP (SAP, Oracle, Tyler, Frontline, NetSuite, etc.) punchout integration experience.
  • Bachelor’s degree with major in Computer Science, Engineering, or Business Administration, or related fields.
  • Exceptional analytical and critical thinking skills. Ability to take on a task and formulate a plan of approach
  • Proficient with Google Apps and/or MS Office suite
  • Excellent verbal and written communication skills to be able to interface with customers directly
  • Enthusiasm and drive to succeed
  • Passion to provide great service to internal & external clients
  • Experience with continuous improvement efforts
  • Excellent written, verbal, and presentation skills

Bonus

  • Understanding of Procurement Life Cycle
  • Understanding of Software Development Life Cycle (SDLC) or Agile methodology
  • Experience with Atlassian JIRA and Confluence or a similar tool
EqualLevel IS NOW A EUNA SOLUTIONS BRAND.Visit eunasolutions.com
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