As Vice President of Technical Operations & Support, Sung Oh is responsible for ensuring the best customer experience through monitoring, maintenance and support of the EqualLevel applications and the customer integration services.
Prior to joining EqualLevel, Sung worked as a Technical Project Manager, managing critical federal IT projects for the Federal Aviation Administration (FAA), including modernization of Medical Support Systems and Automated Inventory Tracking System. Prior to the federal government, Sung worked at B2eMarkets as Manager of Customer Support to deliver client enablement support to a worldwide user base.
Sung earned a Bachelor of Science in Computer Science Systems from Wentworth Institute of Technology in Boston. He is a Certified Scrum Master (CSM) with extensive training on ITIL and CMMI Level 5.