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Case Study

Mesquite Independent School District Chooses eProcurement to Improve Efficiencies

For years, the Purchasing Department at Mesquite Independent School District (ISD) had been searching for a way to maximize staff time and budget dollars with technology. The procurement process at district campuses included a mix of manual and electronic processes, and some requisitions even had to be handwritten and routed to several team-members for approval. It was difficult for staff to obtain multiple quotes for compliance purposes, much less comparison shop for best values. 

eProcurement: The solution they were looking for.

In summer 2021, Mesquite ISD’s Purchasing Department leadership, made up of Director of Purchasing Darci Hooten, and Senior Buyer Kelly Burks, met with EqualLevel to discuss its procure-to-pay compliance platform. Mesquite ISD learned EqualLevel could create a platform that would offer them easy access digitally to approved vendor partners, as well as commodity codes at the product level, all in one location. They quickly saw how EqualLevel’s platform could potentially save the district thousands of dollars in both time and money. 

“Seeing maverick spending reigned in would be huge,” said Hooten. “With the current system being so tedious and labor intensive, the marketplace could potentially speed up everything for everybody.” 

Other features

The district was also excited to learn about other features of the marketplace:

  • Compliance: The marketplace would drive end-users to the district’s approved contracts.
  • Community Inclusion: The marketplace would give end-users the ability to shop from local vendors so more budget dollars remain in the community.
  • Savings: The marketplace’s AI-powered EqualLevel Savings Advisor (ELSA) would identify the best price among all district-approved suppliers for users while they shop. 

In February 2022, the initiative became critical when a new district policy mandated the use of commodity codes on all requisitions and purchase orders. In a typical month the district was processing between 2,200 and 2,500 purchase orders. Hooten and Burks quickly realized campus staff simply could not absorb the additional coding work and faced the reality that the task would likely fall to their own overtaxed department. They were relieved to hear EqualLevel could sync the district’s commodity codes, automating the task and eliminating the need for any manual intervention. Now it was time for a decision: either automate to sync the codes, or hire a new team member to take on the extra work. 

Mesquite Chooses EqualLevel

In mid-2022, Mesquite ISD chose EqualLevel to automate its procurement process, including full integration with its Munis ERP system. “The ability to lessen the load at the campus level and execute the commodity code project were critical points in getting buy-in from our CFO,” said Hooten. With the commodity code crosswalk, the savings that would be generated, and the flexibility and ease-of-use at the campus level, procurement would be able to deliver on multiple district initiatives in one program. “We conservatively estimate 10 to 15 percent savings just in hard dollars. That doesn’t include all the soft savings associated with the time our departments and campus staff will be saving,” said Hooten. “It’s going to be a major game changer.”

Update

In fall 2022 EqualLevel developers began building the commodity code crosswalk for Mesquite ISD. Unfortunately, they discovered the district’s financial system, Munis, would not support passing the code. EqualLevel was able to quickly create a custom solution for the district so their codes could be converted into their system. This work-around allowed Mesquite ISD to still meet its target go-live date. 

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5 eProcurement Myths (And Why They Aren’t True)

While the benefits of eProcurement are well known, there are still many agencies today that continue to utilize outdated and inefficient systems for purchasing. Of those organizations that have adopted online bidding and purchasing procedures, many still have not addressed the administrative inefficiencies that exist. From increased transparency and productivity, to proven hard dollar savings, eProcurement offers a solution for many of the challenges organizations face. So why aren’t more agencies adopting eProcurement? Read on to learn about the eProcurement myths that persist today, and why advancements in technology have rendered them moot.

Five Common eProcurement Myths

Myth 1:

With upfront costs for hardware as well as licensing fees, the price tag for implementation can easily stretch into the six figures. 

FACT: Today’s cloud computing offerings cost much less than their predecessors. Without hardware or licensing fees required, only subscription fees, eProcurement is much more financially accessible than it once was.

Myth 2:

It is costly and complicated to integrate with an organization’s ERP system.

FACT: Advancements in technology have made integrating with an organization’s ERP easier than ever. In an American City & County article titled Removing The Obstacles To E-Procurement Adoption they report, “The availability (and low cost) of new technology standards such as XML have largely alleviated concerns about integrating e-procurement with back-end financial systems.” In fact, the syncing with an organization’s ERP allows items purchased to be assigned appropriate commodity codes to ensure transactions are posted appropriately for accounting purposes.

Myth 3:

For organizations with small or non-existent IT departments, management of an eProcurement platform is a drain on resources. 

FACT: Cloud-based systems that offer a multi-vendor marketplace should only need to engage an organization’s IT department at initial ERP integration. eProcurement providers can easily manage supplier enablement, even for those vendors without existing punchout sites, eliminating the strain on buyer procurement and IT departments.

Myth 3:

For organizations with small or non-existent IT departments, management of an eProcurement platform is a drain on resources. 

FACT: Cloud-based systems that offer a multi-vendor marketplace should only need to engage an organization’s IT department at initial ERP integration. eProcurement providers can easily manage supplier enablement, even for those vendors without existing punchout sites, eliminating the strain on buyer procurement and IT departments.

Myth 4:

Due to additional costs to suppliers and complex onboarding processes, large suppliers will stop selling to local governments that adopt eProcurement measures. 

FACT: Today’s eProcurement marketplaces integrate all of an organization’s current suppliers at no extra cost to the supplier. What’s more, they can seamlessly incorporate suppliers regardless of technological capabilities or chosen platforms. In fact, eProcurement can streamline supplier engagement with the agency and help reduce operating costs for all parties involved. 

Myth 5:

eProcurement systems prohibit organizations from working with small local businesses because it is either too costly for them, or just not feasible. 

FACT: eProcurement systems now have the ability to integrate suppliers regardless of their size or technological capabilities. In fact, the creation of fully-featured eCommerce stores for local businesses, specifically designed to support punchout commerce, have been responsible for propelling countless local suppliers into the world of eProcurement.

Further Reading

Click here to learn more about EqualLevel’s eProcurement marketplace.

 

 

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Creating a Business Case for eProcurement

Procurement departments across the country are reporting that they are busier than ever with staff shortages, budget cuts, and ongoing supply chain issues. Whether it is these challenges or others that your department is facing, you may believe now is the time to find a solution that will streamline your organization’s procurement process. Based on your research, and recommendations from other agencies, you may have already decided that implementing an eProcurement marketplace is just that solution. Creating a formal business case for eProcurement is the best way to present this new initiative to achieve stakeholder approval.

What is an eProcurement business case?

According to projectmanager.com, a business case is a presentation or document that outlines why a project should be executed, and how its benefits outweigh its costs. The goal of a business case is to convince stakeholders of a project’s value, and that the project you are proposing is a sound investment in which they should direct resources. To build a business case for EqualLevel’s eProcurement system, it is important to provide higher-ups with the information they need to understand both the importance of automating, and the return on investment (ROI). 

The Five Elements of a Successful Business Case

There are many recommended formats for structuring a business case but in general, it should cover the following five elements:

1. The Challenge

In this first section of your business case, you will outline your current process and the reasons why you believe change is necessary. Challenges you might include:

  • Manual entry is slowing down the purchase process
  • Manual entry causes more errors
  • Bookkeeper burnout 
  • Maverick spend
  • Non-compliant purchasing

You should also include the costs associated with your current system in this part of the business case. These could include any costs related to software, the wages paid to employees who manually enter requisitions and purchase orders, as well as the costs associated with continuing to overpay for goods and services. 

TIP: When tallying your current costs, if there is information you are not able to find within your organization, industry benchmarks should suffice. 

2. The Solution

In this section of your business case, you will present the solution you are recommending, namely, implementing EqualLevel’s software. This will be where you define what an eProcurement system is. Here is an example: “An eProcurement marketplace is integrated with an organization’s ERP system and offers a single, seamless platform that facilitates all of the processes associated with the shop-order-pay transaction. EqualLevel’s dashboard offers a consumer shopping-like experience where users can shop from all of their organization’s approved suppliers in one place. With this set-up, best value options are displayed and organizations report higher user acceptance and greater compliance.”

This is also the part of the business case where you will present how the software works. The best way to explain the functionality and capabilities of EqualLevel’s AI-powered software is to see it in use. EqualLevel creates customized software demos so you, and your organization’s stakeholders, can see the marketplace in action. The demos allow interested parties to get hands-on experience with the system and it lets them see how EqualLevel’s Savings Advisor (ELSA) locates savings in real-time, while a user shops.

3. The Cost 

EqualLevel is able to provide a worksheet to quickly calculate the results you can reasonably expect to achieve through deployment of its eProcurement marketplace. The worksheet divides savings into two areas: “soft” savings, where process costs will be reduced (the resources may be reallocated to other, more value-added, activities), and “hard” savings, where costs will actually be reduced (using ELSA). Once you have calculated your expected savings, you can subtract that from the cost of the marketplace software to determine your ROI. 

4. The Benefits

The next section in a business case should include the benefits your organization can anticipate from implementing your initiative. In this case the benefits of an eProcurement marketplace include:

  • Efficiency: Automating leads to faster cycle times and improved productivity. The elimination of paper and manual steps frees up time for employees to focus on more critical initiatives.
  • Cost Savings: With all approved vendors housed in one centralized location, best value products can be easily identified. 
  • Compliance: By automating the three-bid process and showing only contracted vendors, an eProcurement marketplace helps organizations comply with state and federal regulations.
  • Transparency: Robust reporting capabilities help ensure purchases conform to established policies. Real-time visibility into purchasing activities discourages maverick spending and provides leadership with valuable Insights.

5. The Timeline

Generally, an eProcurement marketplace can be implemented in 60 to 90 days and often a return on investment can be achieved within a single fiscal year. EqualLevel can provide a generic timeline for implementation to present to stakeholders or an estimated timeline can be created that is tailored to your organization’s unique situation.

A well-organized and thoughtful business case could be the difference between being able to implement an eProcurement marketplace, or not. Should you need help with this process, or for more information, go to www.equallevel.com.

About the Author

April Marzzacco is a Strategic Sales Consultant for EqualLevel where she brings over 20 years of eCommerce and procurement experience to her role. Prior to EqualLevel, she served as a Business Process Analyst at the Lee County School District where she was responsible for production support, analysis, process documentation, training, and process improvement. She also worked in the district’s Procurement Department where she was instrumental in integrating both the EqualLevel marketplace and an eSourcing platform.

Further Reading

Click here to learn more about EqualLevel’s eProcurement system.

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eInvoicing: Why It’s So Important

For the past several years, the Federal Reserve System has encouraged businesses to switch from paper-based systems to electronic invoicing, or eInvoicing, to streamline payments across the nation. In a paper published by the Federal Reserve, The Strategies for Improving the U.S. Payment System, the agency called for businesses to implement the complete automation of transactions from the moment a purchase order is submitted, all the way through to payment and reconciliation. 

Benefits of eInvoicing

In many organizations still operating under a paper-based system, invoice approval and reconciliation are the most laborious, time-consuming, and error-prone steps in the procurement cycle. Paystream Advisors estimates $4 to $8 in processing costs can be saved for every paper invoice converted to an eInvoice. With organizations handling thousands of invoices, this adds up to significant savings. But processing costs are not the only benefit. According to the Federal Reserve Bank of Minnesota paper, U.S. Adoption of  Electronic Invoicing: Challenges and Opportunities, “while a business can accrue benefits from adopting electronic payments alone, materially greater benefits are gained in lower costs, cash management, fewer errors, risk mitigation and transparency when the entire process is electronic.” 

How eInvoicing Works

eInvoices are created, sent, and received in an automated, structured electronic format. This allows employees to quickly and easily approve suppliers’ invoices for payment, with or without a purchase order. Once approved, invoices can be exported or directly integrated into an accounts payable system. In the simplest terms, eInvoicing enables sellers to automatically generate and send invoices to customers digitally, and customers can in turn process and pay those invoices digitally. This results in increased control of overpayments, reduced data entry and document handling costs, and accelerated invoice approval. 

EqualLevel’s eInvoicing Software

EqualLevel’s eInvoicing software creates an efficient online system that integrates seamlessly with an organization’s accounting or ERP system. With the software, eInvoices are automatically entered into an accounts payable system where three-way matching processes ensure accuracy before payment completion. Through cXML, eInvoicing links internal financial workflows to payment systems for both suppliers and buyers. By integrating the two, organizations can make practical strides in their efforts to automate and enhance procurement. 

eInvoicing is essential for organizations looking to streamline their payment processes. Go to www.equallevel.com today for more information on EqualLevel’s eInvoicing capabilities. 

Sources: 

The Federal Reserve Bank of Minnesota paper, “U.S. Adoption of  Electronic Invoicing: Challenges and Opportunities” 

The Federal Reserve System paper, “The Strategies for Improving the U.S. Payment System.”

Further Reading

Click here to learn more about EqualLevel’s eInvoicing software.

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McKinsey Recommends SLED Digitize Procurement, Payables to Optimize Public Sector Savings

Every year the state, local and education (SLED) procurement market spends a staggering $1.5 trillion dollars annually on goods and services. In 2018, after analyzing more than 700 procurement efforts, management consulting firm McKinsey & Company concluded that at 28 percent, the public sector has the potential for more savings than that of any other sector. In round dollars, this amounts to $400 billion in public sector savings by optimizing procurement. 

Online Tools Reduce Administrative Burdens

The public sector has long been plagued by the inefficiencies and costs associated with manual requisitioning, ordering, invoice reconciliation, and payment processing. According to McKinsey, online tools can reduce these administrative burdens. Procure-to-pay automation improves the efficiency and effectiveness of the procurement and payables processes by digitizing manual tasks and leveraging transparency to improve decision-making. 

Innovating with a best-of-breed eProcurement and eInvoicing platform optimizes execution across all processes associated with the rec-order-pay transaction. A well-designed solution helps procurement and finance to streamline operations. 

The benefits of eProcurement and eInvoicing are numerous:

Efficiency: Automating leads to faster cycle times and improved productivity. The elimination of paper and manual steps frees up time for employees to focus on more critical initiatives.

Cost Savings: With all approved vendors housed in one centralized location, best value products can be easily identified.

Compliance: By automating the three-bid process and showing only contracted vendors, an eProcurement marketplace helps organizations comply with state and federal regulations.

Transparency: Robust reporting capabilities help ensure purchases conform to established policies. Real-time visibility into purchasing activities discourages maverick spending and provides leadership with valuable insights.

There is no doubt “the use of modern technology can take a big chunk off of public-sector bills” and the time to automate procure-to-pay is now. By improving efficiencies, the SLED market has the opportunity to generate savings that can help to offset the budget pressures they are facing. 

By Orville Bailey, CEO, EqualLevel.

Click here to learn more about EqualLevel’s eProcurement solution.

Click here to learn more about EqualLevel’s payables solution.

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The Benefits of Invoice Automation

Many public sector Accounts Payable departments grapple with the invoice reconciliation and approval process. It can be considered the most laborious, time-consuming, and error-prone part of the procurement cycle, especially for those organizations still relying heavily on paper and manual processes. Fortunately, advancements in technology, namely the widespread use of cloud computing and increased accessibility to eProcurement solutions, have given rise to invoice automation.

Managing invoices that are received via email, postal mail, or fax can be tedious and cumbersome. Data must be manually entered into the organization’s financial system, and the documents scanned and uploaded. One or more full-time dedicated employees are often required to enter and reconcile hundreds or thousands of invoices on a weekly basis.

EqualLevel’s eInvoicing Solution

EqualLevel’s eInvoicing solution provides a means to seamlessly and electronically exchange invoices between software systems and automate key portions of the invoice reconciliation process. With invoice automation, suppliers may generate an electronic invoice from their own system, or from a system made available by the eProcurement provider who services the buying organization. All invoices can then be sent electronically, directly to the buying organization’s eProcurement application, regardless of the supplier’s technical sophistication, greatly simplifying the process.

ERP Integration

EqualLevel’s eInvoicing solution may be integrated with an organization’s existing accounting or enterprise resource planning (ERP) system to replace an inefficient, paper-based invoice approval process with a convenient online system. The invoice reconciliation and approval process may take place within the eProcurement system, the organization’s ERP system, or in both through a two-step hybrid approach. In the hybrid approach, the eProcurement system will match the invoices and automatically reject those that violate predetermined exception rules, including but not limited to invalid invoice items, incorrect tax or shipping additions, and substantial price increases. Invoices that pass these initial rules are then transmitted to the ERP system for final reconciliation, where less critical exceptions can be routed for manual review before payment approval. Options for transmitting invoices to the ERP system will depend on the flexibility and robustness of the solution from the eProcurement provider, but some possible options include sending the invoices via cXML, pulling the invoice data via an API integration, or an automated export/import of an invoice data file.

Benefits of Invoice Automation

Automating the invoice to payment process helps organizations more easily manage the entire invoicing lifecycle. Some of the key benefits of eInvoicing include:

  • Automating invoice entry and reconciliation.
  • Receiving structured and uniform invoices.
  • Reducing data entry and document handling costs.
  • Reducing errors caused by manual data entry.
  • Monitoring transactions in real-time.
  • Slashing invoice processing times.
  • Eliminating late payment charges.
  • Taking advantage of early payment discounts.

Digitizing the invoicing process streamlines the entire workflow and frees up valuable time for financial professionals to spend on more strategic tasks.

Click here for more information regarding EqualLevel’s eInvoicing solution.

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